Terms & Conditions

Last updated: 1 October 2026
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This website is owned and operated by Kit Ross Limited ("Kit Ross", "we", "us", "our"). These Terms explain use of this website and the services we offer. Please read the applicable Terms, Client Agreement and Refund Policy before booking. Visiting this website does not itself mean that you have entered a paid contract or given consent to the use of personal information.
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1. WHO WE ARE AND WHAT WE OFFER
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Kit Ross is a certified hypnotherapist, sound frequency practitioner, and ThetaSync Self-Hypnosis™ creator, operating from Ireland. We offer the following services and products through this website: bespoke 1:1 ThetaSync Self-Hypnosis™ consultation sessions; personalised recorded audio programmes; digital downloads; live talks and events; and educational content including written, audio, and video material.
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2. ELIGIBILITY

Services are for adults aged 18 or over. We may decline a booking where the service is unsuitable, cannot be provided safely, or cannot lawfully be supplied. If we decline a booking before providing the service, we will refund the payment for that booking.
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3. NOT MEDICAL OR PSYCHOLOGICAL ADVICE: IMPORTANT DISCLAIMER
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The services, content, and products offered by Kit Ross and ThetaSync are for educational, wellness, and personal development purposes only. They do not constitute, and must not be relied upon as, medical advice, psychological therapy, psychiatric treatment, or any form of regulated healthcare.
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ThetaSync Self-Hypnosis™ sessions and audio programmes are complementary wellness tools. They are not a substitute for professional medical or mental health treatment. If you have or suspect you may have a medical or mental health condition, please consult a qualified healthcare professional before using our services.
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Do not discontinue any prescribed medication or treatment without first consulting your doctor. Results vary between individuals. We make no guarantees of specific outcomes.
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4. HYPNOTHERAPY AND AUDIO DISCLAIMER
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Our hypnotherapy sessions and bespoke audio recordings are designed for use by adults in a safe, quiet environment. Do not listen to ThetaSync audio programmes while driving, operating machinery, or in any situation where reduced awareness could cause harm. Do not use our audio programmes if you suffer from epilepsy, psychosis, or have been advised by a medical professional to avoid hypnotherapy, without first obtaining medical clearance.
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By purchasing and using our audio programmes, you confirm that you have read and understood this disclaimer and take full responsibility for your own safe use of the material.
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5. PURCHASING AND PAYMENT

The price, included services and any applicable taxes or additional charges are shown before payment. Your booking is confirmed when payment has cleared and we send confirmation. Payment is handled by the payment provider shown at checkout. We do not store your full payment card details. If we cannot provide a confirmed service, we will explain the options and refund any payment for services we cannot provide.
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6. DIGITAL PRODUCTS AND DOWNLOADS

Your personalised hypnosis recording is created after your consultation and is supplied by email using a WeTransfer download link, usually around 48 hours later. Download and save your copy while the link is available. Contact kit@kitross.ie if the link expires or you have difficulty accessing the file.

Personalisation or email delivery does not by itself remove your statutory rights. The Refund Policy explains cancellation rights, consent to early digital supply, and your remedies if the recording is faulty or not as described.
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7. CANCELLATION AND REFUND POLICY

Consultation sessions: You may cancel or reschedule with at least 24 hours notice without charge. Cancellations with less than 24 hours notice and missed appointments are normally non-refundable. Any cancellation charge must be fair and proportionate to our reasonable loss, taking account of costs saved or a replacement booking. This does not override your statutory rights.

Packages: The same 24-hour rule applies before the first consultation. Purchasing a package does not remove your statutory rights concerning completed work, digital content or services still to be provided.

Online bookings: Where the statutory right to cancel applies, you have 14 days from entering the contract to cancel without giving a reason. If you expressly request services to start during that period, a lawful proportionate charge may apply for work already supplied. Your right to cancel a service ends only after full performance where the required request and acknowledgement have been obtained. Digital content has separate consent and acknowledgement requirements. Full details and a cancellation form are in the Refund Policy.

Faulty or missing services or audio: Contact kit@kitross.ie as soon as you notice a problem. A seven-day reporting deadline does not limit your statutory remedies.

Events: Cancellation conditions will be shown before purchase. If we cancel or significantly change an event, we will offer a refund. Nothing in these Terms removes rights you have under applicable consumer law.
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8. INTELLECTUAL PROPERTY
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All content on this website, including but not limited to the ThetaSync Self-Hypnosis™ method, brand name, audio programmes, text, video content, graphics, and course materials, is the intellectual property of Kit Ross and is protected by copyright. You may not reproduce, distribute, modify, or create derivative works from any of our content without our prior written permission. Your purchase of an audio programme grants you a personal, non-transferable licence to listen to the recording for your own personal use only. You may download and save the recording on your own devices for personal use. You may not share, sell or redistribute it to another person.
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9. TESTIMONIALS AND RESULTS
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Testimonials and client experiences featured on this website are genuine accounts shared with permission. Individual results vary and are not guaranteed. The experiences of others do not constitute a promise or warranty that you will achieve the same or similar outcomes.
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10. THIRD-PARTY LINKS
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This website may contain links to third-party websites for your convenience and information. We have no control over the content, privacy practices, or accuracy of those websites and accept no responsibility or liability for them. Inclusion of a link does not imply our endorsement of the linked site.
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11. RESPONSIBILITY AND LIABILITY

We are responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill. We are not responsible for losses that were not reasonably foreseeable when the contract was made, or for business losses where services were bought for personal use.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability or consumer remedy that cannot lawfully be excluded or limited. The safety guidance in these Terms does not remove our legal responsibilities.
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12. YOUR RESPONSIBILITIES

Please provide accurate booking information, use recordings in a safe environment, and respect the personal-use licence. You remain responsible for your own decisions. These responsibilities do not waive your consumer rights or make you automatically liable for our legal costs.
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13. PRIVACY

Our Privacy Policy explains how personal information is used. Visiting this website or accepting these Terms does not by itself give consent to marketing, optional cookies or the processing of health information. Where consent is required, it must be requested separately and can be withdrawn.
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14. CHANGES TO SERVICES AND TERMS

We may update these Terms for future bookings and will show the revision date. The terms agreed when you booked continue to apply to that booking unless a change is required by law or we agree a change with you. We will not retrospectively remove your rights or change the essential features of a paid service without an appropriate remedy.
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15. GOVERNING LAW AND DISPUTE RESOLUTION

Irish law applies, subject to any mandatory consumer protections that apply in your country of habitual residence. These Terms do not require you to give up the right to bring a claim in a court available to you under applicable consumer law.

Please contact kit@kitross.ie if there is a problem so we can try to resolve it. This does not prevent you from seeking independent advice or using a legal remedy.
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16. CONTACT
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Kit Ross Limited
Unit 1a, Bracken Business Park, Bracken Road, Sandyford, Dublin, D18 H283
Email: kit@kitross.ie
Website: www.kitross.ie